Returns & Refunds

Start typing and hit Enter

Shopping Cart

Your shopping bag is empty

Go to the shop

Back to login

Don’t have an account?Register now

Back to login

Home Returns & Refunds

Returns & Refunds

Returns & Refunds Policy

At Kinesiology Sports Tape we are committed to selling high–quality products we hope you'll enjoy using however, we realise there may be a time when you need to exchange or return something you've bought.

Please make sure that you check your items carefully before they are used. We also recommend that you keep your receipt or order number, which can be found on your order confirmation or within the delivery packaging, as you might need it as proof of purchase in the event of any after–sales queries.

30 day money back guarantee

Our products are covered by our 30–day money–back guarantee, so just return them to us unused, in their original undamaged packaging, in a saleable condition, with your receipt and we'll give you a refund.

Extra information...

We're sorry but our sports tape can not be be exchanged or refunded if used for hygiene and safety reasons, unless they're is an actual defect with the product.
Our 30–day money–back guarantee does not affect your statutory rights.

*If you had your item delivered, your order number which can be found on your order acknowledgement or delivery packaging counts as your receipt/proof of purchase.

Product faults

All our products are covered by our 30–day money–back guarantee, so just return them to us unused, in their original undamaged packaging, in a saleable condition, with your receipt and we'll give you a refund.

Distance Selling Regulations

If you have ordered by telephone or internet, under the Distance Selling Regulations, you have a statutory right to cancel your order and receive a full refund for any home delivery item.